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PostPosted: Wed Mar 20, 2019 12:28 pm 
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Bob, it seems you have all of the right qualifications for what it takes to be president in this day and age. I think you should go for it!


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PostPosted: Wed Mar 20, 2019 1:49 pm 
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Bob, I have a suggestion for you, hire someone else to handle customer service that has the temperament to do so and stick to what you do best, the coding. That way uyou can have the best of both worlds.

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PostPosted: Sun Mar 24, 2019 5:21 am 
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Alan B wrote:
Bob, it seems you have all of the right qualifications for what it takes to be president in this day and age. I think you should go for it!


First of all, kudos on the sign. Gotta love people who take that extra time to make a point. People don't vote for the honest guy who will tell you how screwed up things are and has no problem using an "F you" at the drop of a dime. They want someone who will lie to them and them what they want to hear. Unfortunately, I'm completely incapable of doing that. I grew up with a father who was once a politician, and I vowed a long time ago that I'd never kiss (@$%&#!) like I watched him do my whole life. It's been set in stone that I'd be the "tell it like it is" Latshaw. My son will probably end up being super nice guy like my dad, so future Karaosoft customers will definitely like him more.


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PostPosted: Sun Mar 24, 2019 5:51 am 
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DannyG2006 wrote:
Bob, I have a suggestion for you, hire someone else to handle customer service that has the temperament to do so and stick to what you do best, the coding. That way you can have the best of both worlds.


I'd love nothing more. Unfortunately, it's not a full time job or anything worth paying someone for. Besides, I only get a couple emails or messages a day. Fortunately, the large majority of customers have zero problems, which is part of the reason I get frustrated with that one person out of a hundred who can't figure out what the previous 99 could. I tend to look at them as that little duckling who can't quite keep up with the rest and needs a little kick to keep them caught up. Then I get those who always assume that if something isn't working on their computer, it surely must be the fault of the software company that made the app they're using, and for them, I need to straighten their attitude out a little, but other than that, it's not a difficult job. The customers that I don't like go elsewhere, which is actually better. I've learned it makes far more sense to let go of a high maintenance customer than to let them eat up all of your time. I've also learned that most people don't care what is being said on internet forums or bad reviews about my lack of a$$ kissing. They just want something that works and is easy to use and is something they'd be proud to use. Those are the people I want. If I have to kiss someone's a$$ to convince them to use any of my apps or services, then I failed as an engineer, and that is the only title I care about. Anyone can tell you what you want to hear, but proud engineers who take their work seriously are hard to find. It all depends what's important to you.


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PostPosted: Wed Aug 05, 2020 11:15 am 
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Was doing all of this long before any of you all.


Shame we weren't created in the age of smart phones.


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